Wilcox Fuel

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Mission Statement | Storage | Clean Burn Surrephyre Heating Oil | Delivery Area | Newsletter



Wilcox Fuel truck Located on the green in Westbrook, Wilcox Fuel is a local, full service company that provides home heating and cooling services to nearly 4,000 homes throughout the Shoreline and Lower Connecticut River Valley. We strive to provide our customers with the highest quality products and services available. Our courteous staff and professional licensed technicians are standing by 24 hours a day, seven days a week.

At Wilcox Fuel, our customers are part of our family. Our 20-mile delivery radius puts us close to all the homes and business we serve, so we respond quickly to every call for service. Our convenient location is easy to find and visit when you want to pay your bill in person or speak with a representative.

Customer satisfaction is our top priority. We provide our customers with quality products, backed up by superior service. If you are not currently a customer and would like to find out more about becoming part of the Wilcox Fuel family, stop in the office, contact us or call today!


Our Mission Statement


The Wilcox Fuel mission is to provide our customers and our communities with complete comfort. It is the comfort that our employees bring - a friendly voice on the phone and a reassuring service professional on a service call. It is the comfort that comes from offering fuels that are cleaner, more efficient and safer for the environment. It is the comfort in giving back to our communities through contributions to local service and charitable organizations. In all we do, since 1955, we've striven to keep you and your family comfortable ... and keep you comfortable with us.


Storage

Wilcox terminal
To be a reliable fuel supplier, you need immediate access to your fuel. Wilcox Fuel maintains a private bulk oil storage facility, which holds 430,000 gallons, near Exit 65 on I-95. As a Wilcox customer, you benefit directly from our storage capacity:
  • We always have our own oil. In the unlikely event of a supply interruption, Wilcox customers would continue to get oil.
  • Our storage facility is near our office and within 20 miles of all our customers, so we can always deliver promptly and economically.
  • We treat our oil with a premium additive known as Clean Burn Surrephyre, so you can rest assured that you're receiving high-quality oil.

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Clean Burn Surrephyre Heating Oil


How can our technologically advanced, premium home heating oil protect your heating system?

Clogged screens, filters, and nozzles cause unwanted service calls and increase maintenance costs. However, our premium heating oil with an additive called Clean Burn Surrephyre has the ability to break down and dispense sediment. This helps to keep your system clean and operating at peak efficiency - and results in maximum energy output, fewer service calls, and savings. Through the use of detergents, dispersants, stabilizers, corrosion inhibitors, and cold flow improvers, Clean Burn Surrephyre is kind to your tank and boiler or furnace. Think of it as "vitamins" for your heating system, helping it stay healthy and youthful!

surrephyre Why Clean Burn Surrephyre Is a Sure Hit with Our Customers
  • Helps fuel to stabilize to prevent sludge formation
  • Removes existing sludge
  • Removes water from the system, keeping fuel line and tank dry to prevent rust and corrosion
  • Keeps screens, filters, and nozzles clean of deposits
  • Maximizes filter life
  • Reduces breeding ground for bacteria and algae
  • Reduces smoke
  • Helps you save on fuel dollars due to cleaner, more efficient fuel burning
  • Reduces maintenance costs and the inconvenience of down time
  • Improves reliability and peace of mind
Not every oil company out there offers their customers such a premium grade of heating oil at such a competitive price. But Wilcox does - it's one more example of how we go out of our way to treat our customers with special care!

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Delivery area


Wilcox accepts customers only in a limited area around the mouth of the Connecticut River: as far east as East Lyme, as far west as Guilford, and as far north as East Haddam.* This means we are always nearby, and you'll never have to wait long for us in an emergency.

*In Guilford, Niantic, East Lyme and East Haddam, we serve only homes located within a 20-mile radius of our office.

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Newsletter


Wilcox Fuel helps customers save energy and make their homes more comfortable with the advice in our informative annual newsletter. Please take a look at the archived editions that we keep on the site.
Spring 2010 newsletter

Our latest newsletter:

PDF Spring 2010
In This Issue...
  • Letter to Our Customers: We Now Offer Propane
  • Choose Propane from Wilcox Fuel...for Every Season and Every Reason
  • The Pros of Propane
  • We've Updated Our Facility to Help Protect the Environment!
  • Beware of Chimney Cleaning Scams!
  • Purchasing New Heating Equipment Is a Real Step Towards Energy Savings
Click here to download the PDF file

Archived newsletters:

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